Frequently Asked Questions
Is the Roamer Chair easy to take anywhere?
Absolutely. At just 1kg and designed to pack down into its compact carry bag, the Roamer Chair is easy to store in your 4WD, caravan, boat or camping setup. Whether you're heading to the beach, fishing or exploring somewhere new, comfortable seating can come with you.
How quickly can I set up the Roamer Chair?
The Rugged Horizon Roamer Chair is designed for quick, straightforward setup. Simply unfold the lightweight frame, secure the fabric seat and you're ready to relax — giving you more time to enjoy your surroundings and less time setting up camp.
Is the Roamer Chair comfortable for longer periods?
Yes. The Roamer Chair combines a supportive seat shape with breathable mesh panels, helping provide airflow while you relax. Its design gives you a comfortable place to unwind around camp, beside the water or wherever your adventure takes you, without the bulk of a traditional camping chair.
Where are you located?
Our head office is located in Sydney
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.